Frequently Asked Questions

Standard check-in time is 12:00 PM (noon) and check-out is 11:00 AM. Early check-in and late check-out can be arranged subject to availability. Please contact us in advance for special requests.

Yes, we can arrange airport transfers from Bagdogra Airport (IXB) on request. Please contact us at least 24 hours before your arrival to arrange this service. Charges apply.

Room rates are on an EP (European Plan / room only) basis by default. Breakfast packages can be added at the time of booking. Our restaurant serves excellent Indian and continental breakfast from 7:00 AM to 10:30 AM.

We accept all major payment methods through Razorpay — including Credit/Debit cards, Net Banking, UPI, and popular wallets. Cash payments are also accepted at the hotel.

Yes, complimentary high-speed WiFi is available throughout the property — in all rooms, the lobby, restaurant, and common areas.

Free cancellation up to 48 hours before check-in. Cancellations within 48 hours incur a one-night charge. No-shows are charged the full booking amount. Please review our full Cancellation Policy for details.

Absolutely! Monalisa Inn warmly welcomes families. We can arrange extra beds for children, and our staff is always happy to assist families with young children. Our restaurant also serves kid-friendly meals.

Monalisa Inn is conveniently located within easy reach of Islampur town centre and the railway station. We can arrange local transport on request.