Rules & Policies

Stay Information

House Rules at Monalisa Inn

Please read through these guidelines before booking. They help us make every stay safe, comfortable, and family-friendly.

👨‍👩‍👧 Only Family Friendly

Monalisa Inn is located opposite Islampur Bus Stand and does not welcome unmarried couples. The primary guest must be at least 18 years of age.

🕐 Check-in & Check-out

  • Check-in: 12:00 PM
  • Check-out: 11:00 AM

🧒 Child Reservation Policy

A maximum of 1 child up to 8 years and an extra infant up to 2 years is allowed free of charge, subject to room occupancy capacity. No breakfast is included in the stay and no extra bed or mattress will be provided. Extra-person charges apply for anyone above 8 years of age, and also for any additional children at the time of check-in.

🧾 GST Details

Addition or modification of GST details on the invoice cannot be made after check-out. Please add all required details accurately at the time of booking.

👥 Bulk Booking Policy

Any reservation of 3 or more rooms is considered a group / bulk booking irrespective of room nights. A 50% deposit of the total amount is required to confirm the booking.

  • No charges if cancelled at least 7 days prior to check-in.
  • Cancellations within 7 days of check-in attract a charge equivalent to 50% of the booking as standard cancellation fee.
  • In case of no-show, the hotel may charge an equivalent of 50% of the booking stay charges including taxes.

🪪 Local ID not Allowed

This hotel does not allow check-in using local IDs.

🆔 Identification Card

All adults must carry one of these photo ID cards at check-in:

  • Driving Licence
  • Voter Card
  • Passport
  • Ration Card
  • Aadhaar Card

PAN cards are not accepted.

⏰ Early Check-In Policy

Complimentary early check-in is allowed up to 2 hours before standard check-in, subject to availability on arrival. Guaranteed early check-in is chargeable as per the applicable tariff. In case of non-availability, the room may not be provided without a guaranteed booking.

⏱ Late Check-Out Policy

Complimentary late check-out is allowed up to 2 hours after standard check-out, subject to availability at the time of departure. Guaranteed late check-out is chargeable as per the applicable tariff. In case of non-availability, the room may not be provided without a guaranteed booking.

💳 PAH Booking Payment

The full booking amount needs to be paid at the time of check-in. If a part-payment was made during booking, the remainder is due at check-in.

🍽 Restaurant On-Site

A restaurant is available on the premises. The restaurant menu is available in every room.

🥘 Food Arrangements

  • Non-veg food is allowed
  • Outside food is allowed
  • Food delivery is available (Zomato, Swiggy and local restaurants)
  • In-room dining available
  • Bar is not available
  • Take-away food is not available

👥 Visitor Policy

Our visitor policy may vary depending on the situation. While some visitors may be allowed in guest rooms, others may not. Visitors are not allowed beyond 6 PM. Non-resident guests must be registered as an extra occupant in the room to stay beyond this time.

Have a question about any of these policies?

📩 Contact Us